Please use tracking when you send your hair. UPS, Fedex, DHL, and Express Mail all have good tracking. Regular First Class mail does not have tracking.
How To Send Your Hair To Us.
Use An Envelope or Small Box To Ship.
Your hair will be delivered to a locked drop box, so it has to fit in the box. Letter-sized document envelopes, such as a UPS letter or Us Mail flat rate envelope work great. Send Your Hair TO:
108 West Adalee Street
Tampa, FL 33603
Please Do Not Add Signature Requirement
We check our box everyday, but we’re not there all the time to sign for anything. In the event that we need to travel to pick up your order, a $45 travel fee will apply.
Send A Copy Of Your Order
When you fill out the order form, you will get an email copy and an order number. Send a copy of your order with your hair.
If You Don't Have A Printer...
If you don’t have a printer, just write your name, phone #, and ORDER # on a piece of paper and send in with your hair.
We Will Send An Email When Your Hair Arrives.
When you receive this email, rest assured that everything is just fine. We know that you might be anxious about it, so give us a call if needed.
When Your Halo Is Complete
When your Halo is complete, we will send a shipping notification. This notice has your UPS tracking number. If we are shipping your Halo outside of the US, we will use International Postal Mail. Please check your tracking for delivery updates.